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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kenmore 795.77563600

Category

Kitchen Appliance

Report number

20120906-EE380-2147464000

Ownership age

About 71 months to failure (from purchase date when reported)

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20120906-EE380-2147464000. Matched catalog product: Kenmore 795.77563600. Incident: Opened refrigerator door and smelled burning plastic. Noticed that the fridge lights were HOT and that the clear plastic shroud surrounding the lights was MELTED. Molten plastic was dripping down onto food items. I checked, and the lights would stay on even when the door-closed-sensors were depressed.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20120906-EE380-2147464000. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.