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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kenmore 790.99113300

Category

Kitchen Appliance

Report number

20120913-9B4E7-1271759

Ownership age

About 105 months to failure (from purchase date when reported)

Failure type

Electric Ranges or Ovens (Excl Counter-top Ovens) (278)

Incident narrative

SaferProducts.gov consumer incident report 20120913-9B4E7-1271759. Matched catalog product: Kenmore 790.99113300. Incident: (7/22/2012) The consumer stated that he was using the front left burner of the range at the medium setting of about 7 or 8. The burner was on for approximately 10 minutes when he noticed a bright red flare coming from the burner. When the consumer went to turn the burner off, he noticed that it had moved from the original setting of 7 or 8 to the highest level. The consumer then proceeded to turn the burner off, but the dials would not allow him to. The consumer tripped the circuit breakers, so that the range would be completely off.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20120913-9B4E7-1271759. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.