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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

GE PDW9980N20SS

Category

Kitchen Appliance

Report number

20121002-74878-2147463196

Ownership age

About 9 months to failure (from purchase date when reported)

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20121002-74878-2147463196. Severity: Incident, No Injury. Matched catalog product: GE PDW9980N20SS. Incident: We loaded and started our GE dishwasher before going to bed last night and woke up this morning to find something had heated the inside of the unit to the point that all the plastic fixtures in the interior had melted and flowed to the bottom of the chamber forming a mound of cooled plastic, silverware, dishes and cutlery. We found out that GE had issued a recall on dishwashers manufactured in 2006 (we bought ours in 2007), but our model number was not on their recall list.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20121002-74878-2147463196. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.