Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

LG LRE30757ST

Category

Kitchen Appliance

Report number

20121108-28DDF-2147462113

Ownership age

About 40 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20121108-28DDF-2147462113. Severity: Incident, No Injury. Matched catalog product: LG LRE30757ST. Incident: I own a LG Electric Range, model number LRE30757ST, mfg in 2009. I bought it from Best Buy. One 11-6-12, I set it to self clean. I noticed a smell that was worse than I have ever smelled when using the clean feature, it smelled like burning rubber, and quickly the house became immersed in the smell, even though we opened all the windows. It also burned my throat after awhile. I stayed outside, and soon began to smell the fumes coming out of the house, even though I was sitting quite a ways from my sliding door that was open. The clean feature had been running for about an hour when I became concerned and went in to check the range. The top of the range was so hot you couldn't touch it, as well as the stainless steel along the top of the range. The oven door was just as hot. I felt the sides of the range, as it sits between two cabinets made of wood. It smelled hot and I became concerned that it may be burning rubber around the glass top. I noticed the gasket on the oven door looks burned, and is no longer plyable, it looks stiff from being burned. I turned it off and haven't used it since. I have used the clean feature before, and it has never gotten that hot. It would have caused serious burns if someone touched it without knowing, it seems to me there is no need to lock the oven in clean feature, if the rest of the range is as hot on the outside, as it is on the inside. Today, 11-8-12, I noticed a recall on this range, (Release # 13-031 dated 11-8-12) so I am submitting thi

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20121108-28DDF-2147462113. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.