Product
Mr. Coffee 14-Cup Programmable Coffee Maker BVMC-PC14BL2
Category
Kitchen Appliance
Report number
20121113-E8208-2147461986
Ownership age
About 14 months to failure (from purchase date when reported)
Failure type
Injury-related incident
Incident narrative
SaferProducts.gov consumer incident report 20121113-E8208-2147461986. Severity: Injury, First Aid Received by Non-Medical Professional. Matched catalog product: Mr. Coffee 14-Cup Programmable Coffee Maker BVMC-PC14BL2. Source model text: BVMC-KG1. Incident: I heard a funny noise coming from the coffee maker and when I bent down to see where the noise was coming from, the hot water shot out and burned my forehead and area around my eyes. I was injured but not enough to seek medical attention. I assumed that the problem was with the [REDACTED]. I returned the box of [REDACTED] to Walmart and purchased a different flavor. A few days later, My wife had the same experience with the burns to the face. We unplugged the coffee maker and stored it in the basement. We disposed of the [REDACTED] we had on hand and returned to the old way of making coffee.
Official report number: 20121113-E8208-2147461986. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.