SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20121204-14A5F-1288319. Severity: Incident, No Injury. Product: Champion 41532 (Champion Power equipped 9000 starting watts -7000 wireless remote electric start generator). Incident: (10/29/2012) The consumer stated that she started the generator with the remote,. The generator was located outside in the backyard at [REDACTED]. The generator was located about 12' from the house. The consumer stated that they ran a 50' extension cord from the generator into the house. She stated that she plugged in a lamp. The consumer's friend went downstairs to the basement to plug in another cord near the water pump. Before he could do that the consumer discovered that the lamp went out. The friend came upstairs and went outside to check the generator and saw that it was in flames. The consumer stated that that it was very windy that day. Her friend got the water hose to put out the fire which started about 8;15pmbut the wind had blown the fire to the garage. The garage went up in flames. The consumer stated that her daughter called the fire department. They were there in 10 minutes. The backside of the patio also caught on fire. The fire department had the fire out about 9pm. (10/31/2012) est. The consumer stated that she called Champion. She spoke to [REDACTED]. He offered her a new generator. He stated that he would send one down to her by his son. He called her back on 11/1/2012 and said he would be there on the 11/13 to inspect the generator. He came out and inspected.He asked her for her home owner's insurance so that Champion's insurance company could contact her insurance. She also stated that she sent pictures. He also took more pictures. He did not bring a generator. He advised her to get rid of the generator. (12/03/2012) The consumer stated that a represen