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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kenmore 790.9446.3700

Category

Kitchen Appliance

Report number

20121211-DCF78-2147461140

Ownership age

About 67 months to failure (from purchase date when reported)

Failure type

Injury-related incident

Incident narrative

SaferProducts.gov consumer incident report 20121211-DCF78-2147461140. Matched catalog product: Kenmore 790.9446.3700. Source model text: 79096643700. Incident: Kenmore Elite Smoothtop Range. Two days ago on 12.09.2012 after cooking lunch and turning the burners off, the front left burner turned on by itself and would not turn off. We pressed the off button multiple times but it would not work. We then tried to change the temp setting to low but it did not work either. We eventually had to unplug the entire range to get it to turn off.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20121211-DCF78-2147461140. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.