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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Toro 421Q

Category

Home & Garden

Report number

20121223-8867E-2147460734

Ownership age

About 36 months to failure (from purchase date when reported)

Failure type

Leak

Incident narrative

SaferProducts.gov consumer incident report 20121223-8867E-2147460734. Severity: Incident, No Injury. Matched catalog product: Toro 421Q. Source model text: 38589 421QE Power Clear Snowthrower. Incident: I ran the TORO Power Clear 421QE, empty of one tank and filled the tank full again to run later that afternoon. When I went to the garage I could smell gasoline and there was some on the floor. When I went to start the snowblower it would not start. I checked the tank it was empty. I thought that that was funny where did all the gas go. I went to check the oil, when I removed the oil plug gasoline/motor oil came pouring out. The Whole full tank of gas had overflowed into the crankcase of the engine and leaked on the floor.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20121223-8867E-2147460734. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.