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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Sunbeam SQH310

Category

Home & Garden

Report number

20121223-D8B70-2147460732

Ownership age

About 12 months to failure (from purchase date when reported)

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20121223-D8B70-2147460732. Severity: Incident, No Injury. Matched catalog product: Sunbeam SQH310. Incident: I purchased 2 sunbeam space heaters from Walmart in selma, ca. Model number SQH310. I used one last January when i noticed that the prong on the power cord from the heater had gotten hot and melted and burned the plastic around the prong on the plug. I immediately quit using the heater and put it away thinking it was a fluke or power surge that caused it. Fast forward to 12/23/2012. I pulled out the second unit that I had purchased that had not yet been used and plugged it in and about 30 minutes later was going to be leaving so I went to unplug the unit and the power cord at the outlet was hot to the touch! Once the plug was removed from the outlet the metal prong on this unit had gotten so hot that it melted the plastic on the plug and left black burn marks on the wall outlet. Not only was this problem found in two different heating units but this happened in two different homes!!!!",

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20121223-D8B70-2147460732. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.