Product
Kenmore 665.13543N412
Category
Kitchen Appliance
Report number
20121227-36BB9-2147460624
Ownership age
About 100 months to failure (from purchase date when reported)
Failure type
Fire / ignition
Incident narrative
SaferProducts.gov consumer incident report 20121227-36BB9-2147460624. Severity: Incident, No Injury. Matched catalog product: Kenmore 665.13543N412. Source model text: Model #665.16462300. Incident: The dishwasher was running through a normal cycle. It suddenly started making a popping noise and black smoke started rolling out. We opened the door to stop it, thinking something might have fallen on the heating element. The noise and smoke immediately stopped. We saw nothing on the heating element, so we closed it to start again. It started up again and the noise, smoke, and this time flames immediately started. We opened it to stop again, and the noise, smoke and flames stopped. After closing it a third time, and opening, the flames continued and we could see flames and sparks coming from the top right of the door at the control panel. We were able to put the flames out, and turned off the circuit breaker. Thankfully we were standing nearby when the sparking and fire began so we caught it very quickly before the fire got out of control.
Official report number: 20121227-36BB9-2147460624. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.