Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Apple Model Name: MacBook Pro (14-inch, 2021) Model Num

Category

Electronics

Report number

20130101-A39E3-2147460391

Ownership age

About 9 months to failure (from purchase date when reported)

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20130101-A39E3-2147460391. Severity: Injury, First Aid Received by Non-Medical Professional. Matched catalog product: Apple Model Name: MacBook Pro (14-inch, 2021) Model Num. Source model text: 85W MagSafe Power Adapter model number A1343. Incident: We have now gone through 8 Apple 85W Magsafe chargers. Each one has heated up to burning temperatures and the pins that attach to our Macbook burn and melt. The original charger that came without Macbook Pro plus 3 we bought out of our own expense were all replaced by Apple. These are now the replacements that have fried up.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20130101-A39E3-2147460391. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.