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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kenmore 795.77563600

Category

Kitchen Appliance

Report number

20130104-42A7A-2147460244

Ownership age

About 72 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20130104-42A7A-2147460244. Matched catalog product: Kenmore 795.77563600. Incident: On Christmas Eve 2012�..Our Kenmore Trio Refrigerator started a near fire in our home! The lights inside the fridge got so hot they started to smoke and melt all the plastic surrounding the unit....even with the doors closed. If I had not been home from work our house would have burned down for sure! The fridge got so hot it was like opening an oven and it was SMOKING and smoldering and melted all the plastic in the light fixture! The technician is here now saying this happens in 1 out of every 10 refrigerators of this model! I do not like those odds!!! That is a 10% chance of your house catching on fire!!!!! Why isn�t Sears being pro-active on this! No one notified us of this problem and I registered this product when we bought it! Isn�t that the purpose of �registering� a product�so that you are notified of any recalls?????

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20130104-42A7A-2147460244. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.