afterwarranty
/
InsightsSubmit report

Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Shark S3501

Category

Kitchen Appliance

Report number

20130107-B96DC-2147460146

Ownership age

About 32 months to failure (from purchase date when reported)

Failure type

Injury-related incident

Incident narrative

SaferProducts.gov consumer incident report 20130107-B96DC-2147460146. Severity: Injury, First Aid Received by Non-Medical Professional. Matched catalog product: Shark S3501. Incident: I was using my Shark steam mop. Suddenly it stopped creating steam, so I unplugged it and waited for the mop head to cool. I started to take the mop head off of the unit by pressing the release button, when the mop head shot off the unit, followed by a huge stream of blistering hot steam that shot across the room. I sustained a very minor burn on my left thumb. Luckily, my children and dog were not in the vicinity when the steam shot out. I will NEVER use a steam mop of this kind again.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
Search SaferProducts.govPublic database export (SPDB.zip)Back to reports

Official report number: 20130107-B96DC-2147460146. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.