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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Sears Sears Kenmore Elite Washer Model #11031633611

Category

Kitchen Appliance

Report number

20130209-4214E-2147458941

Ownership age

About 39 months to failure (from purchase date when reported)

Failure type

Injury-related incident

Incident narrative

SaferProducts.gov consumer incident report 20130209-4214E-2147458941. Matched catalog product: Sears Sears Kenmore Elite Washer Model #11031633611. Source model text: 790-7754 3805. Incident: Sears Kenmore Elite gas range purchased in 2009 has control knobs positioned so close to oven ventilation on front, that when oven is used for less than one half hour, they got too hot to touch. This Thanksgiving we had an incident in which a grandchild burned himself ( no treatment necessary) after touching a knob. His father tried to touch the knob, and it was too hot to touch. When the oven is on for an extended cooking period, the stove knobs can only be touched by using oven gloves/pads.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20130209-4214E-2147458941. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.