Product
Ninja Ninja Auto IQ 1000W Blender
Category
Kitchen Appliance
Report number
20130218-98BBB-2147458700
Ownership age
About 2 months to failure (from purchase date when reported)
Failure type
Product safety incident
Incident narrative
SaferProducts.gov consumer incident report 20130218-98BBB-2147458700. Severity: Injury, Emergency Department Treatment Received. Matched catalog product: Ninja Ninja Auto IQ 1000W Blender. Source model text: ks1100. Incident: I was using the blender for the first time. I put it together as shown in the quick start guide. After blending my smoothie I tried to pour some of it through the small flip top lid but it was too thick so I had to remove it. the blade tower seemed to snap into place when I placed it in the unit and I thought it secured. As I poured some of the smoothie into a cup to check the consistency the blade tower came out slicing my thumb. When I contacted the company I was told that I should reach into the blender and whatever is in the blender to remove the blade tower before pouring anything. This makes no sense since the blades are covered by in this case a thick, viscous and opaque material ie... fruit smoothie. I could not see the location of the blades in the unit nor would I stick my hands in and grab them if I could. This product is inherently unsafe and the company should know that.
Official report number: 20130218-98BBB-2147458700. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.