Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

KitchenAid KEBS207SSS04

Category

Kitchen Appliance

Report number

20130302-E4CCD-2147458296

Ownership age

About 9 months to failure (from purchase date when reported)

Failure type

Explosion / rupture

Incident narrative

SaferProducts.gov consumer incident report 20130302-E4CCD-2147458296. Severity: Incident, No Injury. Matched catalog product: KitchenAid KEBS207SSS04. Source model text: KEBS207SSS. Incident: I used the self-cleaning cycle on our KitchenAid double wall oven for the first time this afternoon. The oven is less than a year old. An hour into the cleaning cycle, the inner glass door exploded with such force that shattered glass blew through the seams of the locked oven door. There is glass all over my kitchen, and the oven itself is filled with broken glass. If someone in my family had been standing closer to the oven at the time, there is no doubt that serious injury would have resulted.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20130302-E4CCD-2147458296. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.