Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Breville BJE510XL Juice Fountain Multi-Speed 900 Watt Juicer Breville BJE510XL Juice Fountain Multi-Speed 900 Watt Juicer

Category

Home & Garden

Report number

20130520-625C0-2147455938

Ownership age

About 5 months to failure (from purchase date when reported)

Failure type

Explosion / rupture

Incident narrative

SaferProducts.gov consumer incident report 20130520-625C0-2147455938. Severity: Incident, No Injury. Product: Breville BJE510XL Juice Fountain Multi-Speed 900 Watt Juicer Breville BJE510XL Juice Fountain Multi-Speed 900 Watt Juicer. Incident: I was using the brand new Breville BJE510XL Juice Fountain Multi-speed juicer. This was the first time that I had used it. I read all the directions, unpacked, cleaned and assembled it before the first run. There were no left over packing parts. Everything was seated correctly and the safety arm was in place. I was juicing ginger root which has about the same consistency as carrots so the machine was set on 5. Initially, I was not at all impressed with how much juice was coming from the juicer. I was using it 4-5 minutes when my wife said she smelled electrical burning. She was about 10 feet away in back of the juicer. At that time, the warning E did not appear on the LED screen. I stopped the juicer, refitted the parts. I did not smell any electrical burning smell anywhere around the juicer. I believed she smelled the ginger. I started it up again, and within half to one minute, my wife said the juicer sounded as if it were straining. As I was looking down to the LED screen again to check, the plastic filter bowl exploded with an extremely loud noise, showering me on the chest and abdomen and about a third of the kitchen with plastic shards, wire mesh shards and ginger pulp. It was fortunate that the juicer was on a low counter so my eyes were not level with the filter bowl. I sorted through the debris and collected as many pieces as I could find as well as spent 45 minutes cleaning walls, cabinets, and large appliances that were in the direct line of the explosion. I searched carefully through the pulp container and all of the dispersed pulp looking for any possible forei

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20130520-625C0-2147455938. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.