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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kenmore 795-77314-6000

Category

Kitchen Appliance

Report number

20130601-B376A-2147455604

Ownership age

About 73 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20130601-B376A-2147455604. Severity: Incident, No Injury. Matched catalog product: Kenmore 795-77314-6000. Source model text: 795.77552600. Incident: My Kenmore Elite Trio refrigerator has had repeated instances of the inside lights staying on when the doors are closed. This causes the lights to overheat and begin melting the plastic shield over the bulbs as well as ruining food nearby. We have tried removing the light bulbs and reinstalling them after running the refrigerator without them for a period of time. The problem has recurred multiple times, and I have found numerous reports on various websites regarding similar problems. I am concerned about the fire hazard potential from the electronic parts overheating, plus of course burn potential from touching overheating lights and loss of food due to spoilage.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20130601-B376A-2147455604. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.