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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kenmore 665.13543N412

Category

Kitchen Appliance

Report number

20130611-8FA1A-2147455312

Ownership age

About 97 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20130611-8FA1A-2147455312. Matched catalog product: Kenmore 665.13543N412. Source model text: 665.16039401. Incident: Sears Kenmore Dishwasher (model # 665.16039401, serial # FR5201579) caught on fire while running normal dish washing cycle. Fire originated in control panel; pressing cancel button would not stop unit from running; after opening door the unit continued to run spraying water on the ground; the entire time plastic on front of door behind controls was bubbling and blowing smoke. House was quickly filled with smoke from burnt plastic and components. After running to circuit breaker panel and turning off power, smoke and symptoms of fire subsided. Unit was purchased new from Sears retail store in Northeast Mall, North Richland Hills Texas, in 2005. Research on CPSC website and other online sources revealed numerous incidents of same symptoms for this model dishwasher; Sears refused to initiate recall of product despite numerous reports of fires.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20130611-8FA1A-2147455312. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.