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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kenmore 790.96112409

Category

Kitchen Appliance

Report number

20130716-2C41C-1341164

Ownership age

About 73 months to failure (from purchase date when reported)

Failure type

Electric Ranges or Ovens (Excl Counter-top Ovens) (278)

Incident narrative

SaferProducts.gov consumer incident report 20130716-2C41C-1341164. Matched catalog product: Kenmore 790.96112409. Incident: (12/25/2012) The consumer stated that the problem statrted around Christmas. He stated that his wife told him that the stove would not turn off. The consumer stated that he turned the stove on and could not get the stove off. He stated that he had to turn it off at the circuit breaker. The consumer also stated that it does not happen all of the time. The consumer stated that it happens mainly on the two front burners. He stated that it also happens on one of the back burners.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20130716-2C41C-1341164. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.