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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Char Broil 463820307

Category

Kitchen Appliance

Report number

20130718-88D56-1341528

Ownership age

About 74 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20130718-88D56-1341528. Severity: Incident, No Injury. Product: Char Broil 463820307 (gas bar-b-que grill, btu 40,000 on main burner, side burner 8,000 btu). Incident: (08/2012) The consumer stated that the incident happened last summer. The consumer stated that the burners were preheated for about five minutes. The consumer stated that his wife put some meat on the grill. The consumer stated that flames shot out on the knobs in the front of the grill. The consumer stated that he does not know how long the meat had been on the grill when this happened. The knobs got so hot that they melted. The consumer stated that the knobs can no longer be used. The consumer stated that he shut the gas off right away. The consumer contacted the manufacturer (date unknown) and spoke to someone named [REDACTED]. The consumer was advised that the fire was caused by spiders. The consumer was advised to take the burners out and wash them.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20130718-88D56-1341528. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.