Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Whirlpool WRFF3736SZ French door refrigerator

Category

Kitchen Appliance

Report number

20130721-2A84A-2147453957

Ownership age

About 57 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20130721-2A84A-2147453957. Severity: Injury, No First Aid or Medical Attention Received. Matched catalog product: Whirlpool WRFF3736SZ French door refrigerator. Source model text: GR2SHWXVB01. Incident: I opened the refrigerator to get milk out for my 18 month old twin before their nap. I saw and smelled smoke in the refrigerator, it could have easily been mistaken for the mist that occurs on hot days. I searched for the source of the smoke, but found nothing. I opened to freezer to investigate further and discovered more smoke. I closed the door and pulled the refrigerator away from the wall to see if there was smoke behind it or coming from the outside. I saw not smoke from the outside. I opened the freezer again, the smoke was more intense and was starting to fill the downstairs. I unplugged the refrigerator and grabbed a fire extinguisher. I opened the freezer again and saw smoke and flames in the back behind the plastic cover for the fan motor. I used the extinguisher to put out the flames. I checked on my wife and kids, they were all fine, and called the fire department. They came and investigated and stated that the fan motor had caught fire and to keep the unit unplugged.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20130721-2A84A-2147453957. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.