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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Shark S3501

Category

Home & Garden

Report number

20130722-68863-2147453939

Ownership age

Not stated

Failure type

Injury-related incident

Incident narrative

SaferProducts.gov consumer incident report 20130722-68863-2147453939. Matched catalog product: Shark S3501. Source model text: Shark S3501FS. Incident: I own a Shark S3501FS Steam Mop. I have owned the product for about a year and have used it less than 20 times. When using the mop I noticed the steam did not seam to be working as well as previous times I used the mop. The steam builds up pressure and then the head blows off and all the steam rapidly escapes. I tried cleaning the head area. I did not see any obstructions so I tried the mop again and the head blew off a second time. I view this as a dangerous situation that could cause serious injury or burns from the steam.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20130722-68863-2147453939. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.