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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Cuisinart DGB 700

Category

Kitchen Appliance

Report number

20130805-0602B-2147453429

Ownership age

About 7 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20130805-0602B-2147453429. Severity: Incident, No Injury. Matched catalog product: Cuisinart DGB 700. Source model text: DGB-700BC. Incident: I had owned the DGB-700BC Cuisinart coffee maker for about 8 months, when yesterday, while making coffee (in no grind mode) with pre-ground coffee, while brewing, electrical smoke started emitting from the unit and the LCD screen went blank. It was evident the hot plate got too hot, as it left quite a burn mark on the bottom of the carafe. I unplugged it immediately. If I were in the shower and not already in the kitchen, I am not sure how bad it could have gotten. Seems like this is a way too common a problem based on what I have read online. Not worth replacing under warranty given the likelihood of this happening again. My place still reeks of electrical fire smoke 24 hours later. I would not recommend this product to my worst enemies!

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20130805-0602B-2147453429. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.