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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

GE The model # is -JGBS60DEK6WW.

Category

Kitchen Appliance

Report number

20130830-56553-2147452510

Ownership age

About 48 months to failure (from purchase date when reported)

Failure type

Injury-related incident

Incident narrative

SaferProducts.gov consumer incident report 20130830-56553-2147452510. Severity: Incident, No Injury. Matched catalog product: GE The model # is -JGBS60DEK6WW.. Source model text: JVM1750SM1SS. Incident: On August 27, 2013 I woke up at 2:00am. To the sound of the microwave running. I got up and saw it was on. Everyone in the house was asleep. I turned it off and removed a pan that was inside. I had forgotten that I left the pan in the microwave from dinner, 7 hours before. When I opened the door i noticed that there was a spot on the door where it almost burned through. I pushed the clear button numerous times and went back to bed, only to be woken up twice more by the microwave turning itself on again. Each time the microwave read, sensor error. At that point I was so frightened that it would burn the house down that I unplugged the unit and have not used it since. I am afraid that if I plug it in it will start up again. It is a GE model JVM1750SM1SS, serial number RR902672B, manufactured August 2008. I contacted the manufacturer and am waiting to hear back from them but in the mean time I am concerned for anyone else that owns this model. It may end up killing a family while they are sleeping.�

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20130830-56553-2147452510. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.