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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Sharp The model is SMC2265KS.

Category

Kitchen Appliance

Report number

20130920-C4DDA-2147451698

Ownership age

About 77 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20130920-C4DDA-2147451698. Matched catalog product: Sharp The model is SMC2265KS.. Source model text: R-1214F. Incident: I have a Sharp Over the Counter Microwave, Model # R-1214F, Serial # 418658. It is 6 years old. Yesterday it began turning itself on and then running. There was nothing inside but the carousel turned and the light was on just as if I had turned it on. It would not stop if I pressed the stop button. Instead, I had to open the door. It did this repeatedly, which I found frightening because I assume it could be a fire hazard. I unplugged the microwave and also sent an e-mail to Sharp USA. What should I do? I know I will have to replace it but I don't want someone else to try to use it so I think it should be destroyed unless it can be repaired.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20130920-C4DDA-2147451698. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.