SaferProducts incident

Failure type

Injury-related incident

Incident narrative

SaferProducts.gov consumer incident report 20131120-AAA82-2147449744. Severity: Injury, Hospital Admission. Matched catalog product: Scentsy 1112-23134 Cream Tulip Lampshade Warmer. Incident: Ok, I have to share this because I have several scented-wax warmers (mine are Scentsy) and had no idea how dangerous they could be. Last week my 2-year-old niece [REDACTED] was chasing her kitty under the kitchen table and got tangled in the Scentsy cord that was plugged in. The Scentsy tipped over, and the wax spilled and ran off the table onto [REDACTED] 's neck and back. She has 2nd and 3rd degree burns on her scalp, neck and back, which may need skin grafting in order to heal. She will certainly be scarred. In many of the Scentsy faq's it says "The wax temperature is very low, just above body temperature. The wax never gets hot enough to burn anyone so it is completely safe around pets and kids." I put the candy thermometer in mine just to see how hot it was and it read 140 degrees F. That's hot enough to cause 3rd degree burns in 5 seconds. There needs to be warnings about burns on the Scentsy warmers like there are on some other brands.