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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Shark S3501

Category

Home & Garden

Report number

20131205-8AD02-2147449306

Ownership age

About 20 months to failure (from purchase date when reported)

Failure type

Injury-related incident

Incident narrative

SaferProducts.gov consumer incident report 20131205-8AD02-2147449306. Severity: Unspecified. Matched catalog product: Shark S3501. Source model text: S3501N. Incident: My father in law plugged in my shark steam mop and was waiting for it to warm up. It wasn't making the usual steam noises and the blue light was on indicating that it was working. He went to pump the handle and a loud explosion of steam erupted from the purple casing along all the seams that holds the water. If any of us had been any closer I am sure that we would have sustained steam burns.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20131205-8AD02-2147449306. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.