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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Apple Ipad

Category

Home & Garden

Report number

20131209-51448-2147449187

Ownership age

Not stated

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20131209-51448-2147449187. Matched catalog product: Apple Ipad. Incident: My wife's iPad charger was plugged into an outlet today and the USB port end burned up. It was not plugged into the device. I noticed a strong smell of something electrical burning and a haze in the room. I unplugged everything including the charger and the smell went away. We later discovered the end which plugs into the iPad was burnt and part of the plastic had melted. We went to an Apple store and they claimed it looked like the USB end got wet, therefore, causing an issue when it was plugged in. The charger never got wet.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20131209-51448-2147449187. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.