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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Frigidaire Item #5300950|Model #FCFE3062AS

Category

Kitchen Appliance

Report number

20131213-B69A6-2147449094

Ownership age

About 72 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20131213-B69A6-2147449094. Severity: Incident, No Injury. Matched catalog product: Frigidaire Item #5300950|Model #FCFE3062AS. Source model text: FGES3065KBA. Incident: Woke up at 4AM to the smoke alarm going off. Frigidaire smooth stove top burner had spontaneously turned on and ignited an item on the stove top. In attempting to turn the element off, found that only way to turn it off was to turn the dial to High. High is off, and the detent position of Off leaves the burner on high now. The controls are electronic, so it is not a mistaken position of the knob. The symptoms are exactly the same as an existing recall, but my model number is not covered in the existing recall.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20131213-B69A6-2147449094. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.