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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

LG LFX21960ST

Category

Kitchen Appliance

Report number

20140101-C08E3-2147448611

Ownership age

Not stated

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20140101-C08E3-2147448611. Severity: Incident, No Injury. Matched catalog product: LG LFX21960ST. Incident: My fridge developed an bad bitter smell and items were no longer cold, especially on the top shelf. I found that the interior light was not shutting off even when door closed and the bulbs had melted some of the plastic surround and spoiled some of the food. Internet search show this is not an uncommon failure of this fridge. Even pressing the buttons on the doors that shut off the light manually has no effect.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20140101-C08E3-2147448611. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.