Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Frigidaire Electric Range Model FFEF3054TS

Category

Kitchen Appliance

Report number

20140112-2CDD7-2147448245

Ownership age

About 84 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20140112-2CDD7-2147448245. Severity: Incident, No Injury. Matched catalog product: Frigidaire Electric Range Model FFEF3054TS. Source model text: PLEB30S9DCB. Incident: I have a Frigidaire Electric Wall Oven that I installed about three years ago per the manufacture�s installation instructions. Recently, the lower heating element burned out. I ordered a replacement element and installed it. The oven still did not work. I read in the installation manual that there is a thermostat over-temp switch located on the back of the oven. I removed the oven from the wall cabinet to reset the switch. Upon doing so, I was surprised to see a large, 14� wide, oval shaped burn on the outside of the bottom of the oven. There was also a matching burn in the wooden shelf that the oven sits on. Interestingly, there is NO matching burn spot on the bottom of the inside of the oven below the lower heating element, so I cannot figure out what the source of this burn is. Looking over the parts diagram for this oven reveals that on the bottom, there is nothing between the inner metal oven wall and the outer metal casing other than insulation. I have never had this part of the oven disassembled, so I am unable at this time to determine if insulation was not put in during manufacture as required. It is absolutely amazing that this condition did not start a house fire.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20140112-2CDD7-2147448245. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.