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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Apple Mac Pro Mac Book HD Retina Display

Category

Home & Garden

Report number

20140212-1D2B1-2147447295

Ownership age

About 9 months to failure (from purchase date when reported)

Failure type

Electrical shock / short

Incident narrative

SaferProducts.gov consumer incident report 20140212-1D2B1-2147447295. Matched catalog product: Apple Mac Pro Mac Book HD Retina Display. Source model text: MagSafe 2 adapter for MacBook Pro retina 15". Incident: The MagSafe 2 adapter that was supplied with a MacBook Pro retina sparked and burned. The brick turned extremely hot right before it sparked and burned a hole through the outside shielding material. This product was bought 05/2013 new in a box. To our knowledge there were no cracks found near the base prior to this and it has always been plugged into an appropriate grounded outlet. No damage was done to anything in the home.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20140212-1D2B1-2147447295. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.