SaferProducts incident

Failure type

Structural / mechanical failure

Incident narrative

SaferProducts.gov consumer incident report 20140223-26249-2147447033. Matched catalog product: Samsung RF4287HARS. Incident: My then 9 month old daughter was with my husband and I when we were putting groceries away and my daughter was holding herself up on the side of the freezer watching us put things away. When my husband reached over to get some more things to put away the door started to close and my daughters thumb was stuck in one of the sharp wholes they have on the side of the freezer. When we finally got her thumb out it was bleeding horribly. We immediately called 911 and they came and took her in a ambulance to the hospital. When they got to our house they couldn't believe all the blood was just from her little thumb. They took some xrays at the hospital and luckily there was no broken bones just a severe cut to her thumb. We thought it was going to heal just fine and that would be just a horrible experience but come to find out it was starting to grow very weirdly and we took her to a specialist and found out that she had damage to her matrix which is her nail bed and wouldn't grow correctly anymore. Luckily after a year of a really weird nail it has gotten to a point that it doesn't look as bad as it started out but the specialist said this is the best is would look and will have to have to have her nail look this way for the rest of her life. Samsung doesn't want to change the make of the fridge and thinks it was a freak accident although we found on this site there is another family that had 14 month old that did in deed get his finger amputated from the same design fridge made by S