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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Panasonic NN-SN671S

Category

Kitchen Appliance

Report number

20140316-A913A-2147446321

Ownership age

About 4 months to failure (from purchase date when reported)

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20140316-A913A-2147446321. Severity: Incident, No Injury. Matched catalog product: Panasonic NN-SN671S. Incident: Melting butter in a microwave safe ceramic mug when the microwave began smoking. Microwave then stopped working and the smell of burning plastic was very noticeable. Unplugged the microwave and looked inside, there was a burned area the size of a quarter just above the metal part that is on the wall of the microwave.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20140316-A913A-2147446321. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.