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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

LG LG Gas range, Model LDG4313BD

Category

Kitchen Appliance

Report number

20140319-CDF68-2147446230

Ownership age

About 58 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20140319-CDF68-2147446230. Severity: Incident, No Injury. Matched catalog product: LG LG Gas range, Model LDG4313BD. Source model text: LRG30357ST. Incident: The flame control knobs on my LG gas range repeatedly fail, often resulting in gas leaking even when knobs are in the off position. LG replacement parts for the same model also fail within days of normal use. There is an internal plastic component in the knobs which fractures (possibly due to heat) and this prevents the knob from engaging the flame control mechanisms. This has resulted in delayed ignition, flares, and most commonly, gas leakage. There are numerous complaints online regarding the same issue and the same model #. LG sends replacements knobs which also fail.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20140319-CDF68-2147446230. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.