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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

GE The model # is -JGBS60DEK6WW.

Category

Kitchen Appliance

Report number

20140403-B3EA0-2147445785

Ownership age

About 16 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20140403-B3EA0-2147445785. Matched catalog product: GE The model # is -JGBS60DEK6WW.. Source model text: LVM1750DPWW. Incident: My GE Model LVM1750DPWW Over-the-Range Microwave caught fire. The microwave was manufactured in September 2012, delivered in December 2012 and installed in June/July 2013. The fire occurred on the rear right upper rack hook. The hook began sparking and caught fire. GE sent a repairman who said it was a safety issue, that he "wished GE would tell people not to leave the racks in the ovens" and that GE would bring another microwave to the house and install it for me.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20140403-B3EA0-2147445785. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.