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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kenmore Kenmore model 110.27062600

Category

Kitchen Appliance

Report number

20140417-691B8-2147445336

Ownership age

About 120 months to failure (from purchase date when reported)

Failure type

Injury-related incident

Incident narrative

SaferProducts.gov consumer incident report 20140417-691B8-2147445336. Matched catalog product: Kenmore Kenmore model 110.27062600. Source model text: 110.72802101. Incident: This dryers outside skin on the lower left near the burner, reaches over 175 degrees routinely when the dryer is operating. It has intermitantly reached 200 degrees. Sears has sent two technicians out and neither has corrected the concern. Now Sears has stopped answering my e-mails and is ignoring my attempts to contact them. The Model number is 110.72802101. It is a series 80. It was purchased in 2003 and has no problem drying clothes.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20140417-691B8-2147445336. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.