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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

GE GE ProfileTM Series 1.1 Cu. Ft. Countertop Microwa

Category

Kitchen Appliance

Report number

20140417-CAF0E-2147445352

Ownership age

About 108 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20140417-CAF0E-2147445352. Matched catalog product: GE GE ProfileTM Series 1.1 Cu. Ft. Countertop Microwa. Source model text: profile. Incident: The oven had a loud bang and a fire while baking a pie. The fire went out quick as the door was closed. We noticed after cool down that a 2 inch by 1/8 inch burn through the metal surround around the fan. This is a convection oven named the Profile by General Electric. Our email to GE has not been answered. We seek no refund as the range/oven is 10 years old. We do not believe an oven should cause a fire or burn through metal.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20140417-CAF0E-2147445352. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.