Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung galaxy

Category

Electronics

Report number

20140425-7FBF6-2147445126

Ownership age

About 23 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20140425-7FBF6-2147445126. Severity: Incident, No Injury. Matched catalog product: Samsung galaxy. Source model text: Galaxy S3. Incident: I have a Samsung Galaxy S3 cell phone early this morning while I was in the shower and my Fiance and daughter were asleep in bed my phone was on the charger to charge the battery when a loud pop occurred and the battery of the phone shot the back cover and battery out of the phone spraying a black fluid out and pouring out smoke the battery laded on the carpet about a foot away from where the phone was charging at this point the battery pack was red in color and smoking hot it instantly burnt the carpet to the point it started flaming on fire at which point I scooped up the battery and stomped out the flame as I ran to the bathroom and through the battery under running water to cool it off.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20140425-7FBF6-2147445126. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.