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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Hamilton Beach Brands, Inc. P100N30AP-F4

Category

Kitchen Appliance

Report number

20140502-51F5B-2147444872

Ownership age

About 8 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20140502-51F5B-2147444872. Severity: Incident, No Injury. Product: Hamilton Beach Brands, Inc. P100N30AP-F4 (Black Hamilton Beach microwave model P100N30AP-F4). Incident: I have a Hamilton Beach microwave (model P100N30AP-F4) which I bought from Wal-Mart about 6-8 months ago. Prior to that, I had bought the same microwave without keeping the receipt and encountered the same issue after having the microwave for fewer than 4 months. I thought it was surely just the one microwave that was defective, so I accepted their store policy of exchanging the broken one for one of the same model. At night, I was awoken by a fan noise and went out of my room to see what it was. The microwave had turned on by itself, and had set the timer to a very long time. This is alarming because it has happened with two microwaves of the same model and seems to happen spontaneously. The first time I noticed it, over 8 months ago, I was coming home from work and as soon as I walked in the door I found that the microwave was on! This is obviously a fire hazard. With nothing inside the microwave, the magnetron on the first microwave I bought had burned itself out.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20140502-51F5B-2147444872. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.