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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Cuisinart TOB-40

Category

Kitchen Appliance

Report number

20140510-7C339-2147444666

Ownership age

About 5 months to failure (from purchase date when reported)

Failure type

Structural / mechanical failure

Incident narrative

SaferProducts.gov consumer incident report 20140510-7C339-2147444666. Matched catalog product: Cuisinart TOB-40. Incident: I purchased a Cuisinart Toaster/Broiler Oven. Model TOB-40, Serial Number 30802. It was purchased online from Amazon.com though it was provided to them directly from Cuisinart. Purchased 12/7/2013, arrived 12/9/2013. Worked as described until 5/9/2014. While cooking a pizza, both within the pizza maker company recommendations and within the usage recommendations provided by Cuisinart, the the glass on the front "door" of the oven shattered when I opened it. The entire door failed - handle came off, and the left side of the door came off too! Glass shattered to a distance of greater than one meter from the toaster oven. I have a few pictures, taken with my mobile phone, showing the damage.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20140510-7C339-2147444666. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.