Product
Samsung Samsung Galaxy S10FE 5G tablet and tablet cover
Category
Electronics
Report number
20140529-9A5C7-2147444108
Ownership age
About 18 months to failure (from purchase date when reported)
Failure type
Fire / ignition
Incident narrative
SaferProducts.gov consumer incident report 20140529-9A5C7-2147444108. Severity: Incident, No Injury. Matched catalog product: Samsung Samsung Galaxy S10FE 5G tablet and tablet cover. Source model text: CLX-4195-FW. Incident: The product that I�m writing to you about is my SAMSUNG All in One Laser Printer. The model number is CLX-4195FW. The unit keeps getting jammed in the exit door area of the paper which is also the heating element area. The paper gets jammed and causing it to burn around the heating element. I believed this is a fire hazard. The unit was repaired back in January of this year for the same issue. On 29 May 14, this jam and burnt paper happen again. I contacted the manufactory SAMSUNG and advised them of the situation. I believe this a design flaw in in this unit. I unplugged the unit after I saw smoke coming from the exit door area and removed burnt paper but some was still caught in this area. I believe this need to be investigated. I can submit pictures or make the unit available for your inspection.
Official report number: 20140529-9A5C7-2147444108. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.