Product
Kenmore 665.13543N412
Category
Kitchen Appliance
Report number
20140612-FADB8-2147443740
Ownership age
About 116 months to failure (from purchase date when reported)
Failure type
Fire / ignition
Incident narrative
SaferProducts.gov consumer incident report 20140612-FADB8-2147443740. Severity: Unspecified. Matched catalog product: Kenmore 665.13543N412. Source model text: 665.17053400. Incident: Started my dishwasher before bed to wake up to smoke in my kitchen and flames shooting from the side and top of my dishwasher, you could hear a fring sound coming from the front of the dishwasher, i researched and found that there has been many of these type fires and there is a recall that my model # and serial# both fall into but I am being told that because my dishwasher has a stainless steal tube that it does not cover my unit. all of these recalls such as release#05-123 state that they have faulty wireing issues that casue over heat and fire. why would the tube being plastic or stainless steal change that? if i would not been at home my house would have caught fire... and i feel sure that if i turned my breaker back on today that would happen. i have been in contact serveral times for 4 days now and had serveral people tell me yes mine was covered but Whirlpool would be responceable then today i was told that they couldnt even find a recall at all.. I NEED HELP PLEASE.
Official report number: 20140612-FADB8-2147443740. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.