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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Toro 74842

Category

Home & Garden

Report number

20140707-371C6-1415227

Ownership age

About 28 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20140707-371C6-1415227. Severity: Incident, No Injury. Product: Toro 74842 (Riding Mower Series Titan ZX5400). Incident: The consumer stated that his mower has the same hazard as recall #13-187. The consumer stated that the pulley was rubbing against the fuel tank. The consumer stated that there was a slice/cut in the fuel tank. The consumer stated that he noticed the issue when the gas leaked from the tank. The consumer stated that when he saw the recall, he contacted the manf. They informed him that his mower is not included in recall. They provided no further assistance. The consumer contacted the dealer and reported the issue on 06/09/14. The dealer provided a new fuel tank on 06/13/14. The consumer stated that replacing the fuel tank does not eliminate the issue causing the fire hazard. The consumer stated that the pulley would still continue to rub against the fuel tank leading to the hazard.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20140707-371C6-1415227. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.