Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

LG LFX21960ST

Category

Kitchen Appliance

Report number

20140720-800AD-2147442721

Ownership age

About 94 months to failure (from purchase date when reported)

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20140720-800AD-2147442721. Severity: Incident, No Injury. Matched catalog product: LG LFX21960ST. Source model text: LFX21960**. Incident: On July 16, 2014, my LG refrigerator, model LFX21960**, purchased on Sept. 14, 2006 had failed to turn off the lights even though the doors were closed. This melted the inside top of refrigerator lining and the plastic light covering. Due to the heat of the bulbs which were still incredibly hot, he internal temperature was much warmer than it should have been.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20140720-800AD-2147442721. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.