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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Parrot battery

Category

Drone

Report number

20140723-5856F-2147442614

Ownership age

About 4 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20140723-5856F-2147442614. Severity: Unspecified. Product: Parrot battery (Parrot ar.drone battery and wall charger Parrot ar.drone product... serial number PS720000AH0K166430 Model # of suspect supply/charger: CHA012008 with a date stamp of 1247D). Incident: I have a recently purchased (date uncertain, seeking records) Parrot ar.drone battery/charger set that experienced a significant failure of the battery cells and housing during charge. 3 LiPo cell packs are severely swollen, splitting open the battery case. I removed the battery from the charger, photographed the item, contacted Parrot support who advised to contain it in a saline solution to render it inert. At this point, regardless of warranty, etc. Parrot seems unconcerned about safety or root cause (which I would believe to be a failure of the charger to stop charging.) Had I not noticed this sudden condition I fear that explosion, fire, property or personal damage may have occurred. Significant concern that Parrot may have many of this product in the hands of consumers unaware of the potential danger/life-safety issue. I have pictures and the defective item intact for inspection/analysis.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20140723-5856F-2147442614. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.