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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Cuisinart TOB-40

Category

Kitchen Appliance

Report number

20140818-675A1-2147441808

Ownership age

About 33 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20140818-675A1-2147441808. Matched catalog product: Cuisinart TOB-40. Incident: In December 2011, I purchased a Cuisinart Toaster Oven, model # TOB-40, through Amazon. In July of 2014 I noticed the lower heating element had warped upwards and the insulation had split about 1 1/4 inches, exposing the element. In seeking product info on Amazon, I noticed about 25 user complaints documenting the same problem that I experienced. Some of the users noted they had received an electrical shock or had seen sparking, in addition to the obvious fire hazard. Personally, I experienced sparking. Here is a link to that web page:

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20140818-675A1-2147441808. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.