Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

HP 6310 Power Supply

Category

Electronics

Report number

20140829-7326A-2147441409

Ownership age

About 9 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20140829-7326A-2147441409. Severity: Incident, No Injury. Matched catalog product: HP 6310 Power Supply. Incident: Laying on the bed with the computer plugged in when it popped loudly and blew the outlets in the room there was a flame and smoke that [REDACTED] smothered out with a blanket. It left a black smudge on the bedding and she hasn't been able to try her computer to see if it works because she can't charge it.>

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20140829-7326A-2147441409. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.