SaferProducts incident

Failure type

Electrical shock / short

Incident narrative

SaferProducts.gov consumer incident report 20140909-95EBD-2147441101. Severity: Injury, No First Aid or Medical Attention Received. Product: Dell LA130PM121 (Power supply for Dell laptop computer. Complaint is bare wires are showing and its maybe 2 years old.). Incident: Electric shock from device. Early this morning I went to unplug my DELL laptop computer. I grabbed the power supply from the floor and received a slight shock. I immediately removed the plug from the wall outlet to prevent further harm. I brought this incident to my father's attention. We than looked over and found bare wires on the line voltage side of the power supply. He had said to discontinue using that and to report the incident. My DELL computer and power supply is less than 2 years old, if that, and to see the wires pulling out of the plug (removed end of power supply) seems to be, to us, a material defect. My father's computer and power supply is well over 10 years old and this to date, has never happened. My power supply actually has exposed wires on the line voltage side of the unit. My concern is to prevent harm to any other people or property. I have photos if necessary. Please contact me.